8www Withdrawal Guide: Cash Out Without Guesswork

Read this page once and you will know how to move money from your 8www balance to bKash, Nagad, Rocket or a bank account, how long each step takes, and exactly what to fix when a request comes back unpaid.

Start with the balance you can actually take out

A number on the wallet screen is not always money you can send to bKash. Bonus funds sit in their own pot until the turnover attached to them is finished, and that is the step most people skip on the way to a first cash out. Open the bonus tab before you request anything and read the progress bar first.

The welcome offer adds 235% to a first deposit, capped at ৳15,500, and it carries a 13x turnover requirement. In plain terms, every ৳1,000 of bonus money needs ৳13,000 of play before it turns into cash. Money you deposited and played without taking an offer has no turnover at all and leaves whenever you ask for it.

Halfway through a bonus and want out anyway? Withdraw the clean part of the balance and finish the rest another evening. The request form shows how much of your total is still tied to play, so the figure in that box is the figure that can move today.

Player checking a mobile wallet payout on a phone beside a bKash counter in Dhaka
The wallet tab handles a payout from start to finish, no branch visit.

Five steps from balance to bKash

The whole flow takes about three minutes on a phone. Nothing is final until you press the confirm button, so slow down at the wallet number and speed up everywhere else.

  1. 1

    Open the wallet tab

    Sign in through the login page or the Android app, then tap Wallet. Both places share one balance and one request button, so the screen looks the same either way.

  2. 2

    Pick a method that carries your own name

    bKash, Nagad, Rocket or Bank Transfer. A wallet registered to a brother, a friend or a shopkeeper will fail the name match, so use the number that sits under your own name on the ID you plan to upload.

  3. 3

    Enter an amount between ৳1,000 and the daily cap

    The floor is ৳1,000 and the ceiling is ৳105,000 a day. Typing ৳900 or ৳150,000 stops at the form, before a request is even created, which saves everyone a queue entry.

  4. 4

    Read the number back, then confirm

    One wrong digit sends the money to a stranger and the request returns to you. Check the wallet number twice: once against the screen and once against the contact saved on your own phone.

  5. 5

    Watch the status line

    Pending means the request is queued. Paid means the money has left. Most transfers land in 41 minutes, and the very first one on an account may take about an hour because of the ID review.

Send the request during the day if you want to ask live chat about it straight away. Support runs around the clock, but a payout sent at 2am is easiest to follow up after sunrise.

Limits, caps and how long the money takes

Two numbers decide how quickly a request moves: the amount you ask for, and the state of your ID file. Everything else on this page is routine.

What Figure What it means in practice
Minimum cash out৳1,000Anything smaller is blocked at the form.
Daily ceiling৳105,000A bigger balance needs a second request on another day.
Typical payout41 minutesCounted from confirm to money in the wallet.
First payoutabout 1 hourExtra check on the first request only.
ID review12 hoursCounted from the moment the file lands with us.
Minimum deposit৳100A different, lower number than the cash out floor.
Deposit speed2 minutesbKash, Nagad and Rocket top ups.
Turnover on offers13xFinish it before bonus money can leave the account.

Plan a large payout in pieces. A balance above ৳105,000 needs two requests across two days, and the second one should be sent after the first shows as paid, not while it is still pending. Sending the ID file the night before a planned cash out removes the waiting time completely: the 12 hour review finishes while you sleep and the request then rides at normal speed.

How each payment method behaves

All four rails share the same ৳1,000 floor and the same 41 minute target. What changes is where you collect the money and which name has to match.

  • bKash Deposit clears in 2 min Cash out in 41 min Minimum ৳1,000
  • Nagad Deposit clears in 2 min Cash out in 41 min Minimum ৳1,000
  • Rocket Deposit clears in 2 min Cash out in 41 min Minimum ৳1,000
  • Bank Transfer Deposit clears in 2 min Cash out in 41 min Minimum ৳1,000

Mobile wallets are the quickest to collect from because an agent counter is never far away, even in a village bazaar. A bank transfer is the better choice for a payout near the ceiling, since ৳105,000 in cash is awkward to carry and slower to count. Whichever rail you pick, keep the account name identical to the name on your ID, or the request will bounce back on the name check.

The ID check before your first 8www withdrawal

The first cash out on an account is the only one that asks for documents. Send them once, let the 12 hour review finish, and every later request skips that queue. Uploading on a quiet evening costs you nothing and saves a full day later.

Documents we accept

Document How it is used Photo tip
National ID Card (NID)First choice for most playersPhotograph both sides, even when the back looks blank.
PassportAccepted in place of the NIDKeep the machine readable strip sharp and free of blur.
Driving LicenceAccepted in place of the NIDOlder paper copies pass if the printed number is readable.

How to upload the file

  1. Open account settings and find the ID sectionThe upload button sits next to your profile name. A phone photo and a scanned copy both work.
  2. Shoot the document flat, in daylightLay it on a dark table, fill the frame with the card and hold the phone steady. Glare from a ceiling bulb is the reason most files come back.
  3. Add the selfie only when the panel asksFace a window, keep the document beside your face, and make sure the printed photo and name are both readable.
  4. Submit and wait for the confirmation lineThe review takes up to 12 hours and the result reaches you in the notifications tab.

What happens to your file

The document is used for one purpose: matching the name on it with the name on the payout wallet. It stays against your account, it is not shown to other players, and it is not passed along with the request to bKash or to a bank branch. If a photo is too dark or too bright to read, live chat can tell you which part needs another shot.

Only ever send documents through the account panel. Nobody from 8www will ask for an NID photo in a chat message, and no agent needs your wallet PIN to release a payout.

Why a request gets sent back, and how to fix it

Most returned requests come from three things: a name that does not match, turnover that is still running, or a wallet number typed from memory. The table below lists what you will see on screen and the fix that clears it.

What you see What caused it What clears it
Name mismatchWallet registered to a relative or under a nicknameUpload an NID in the account holder's name and use a wallet that carries the same name
Turnover not metBonus play still unfinishedFinish the 13x requirement, or withdraw only the clean part of the balance
Above the daily ceilingRequest larger than ৳105,000Split the amount across two days
Number not foundOne digit off, or a wallet closed months agoCorrect the number in your profile and submit again
Duplicate requestA second request sent while one is still pendingWait for the first to show paid, or cancel it first
Document missingNo ID on file before a first payoutSend an NID, passport or driving licence and allow the 12 hour review

One habit makes everything slower: cancelling and resending five times inside an hour. Every new request joins the same queue as the old one, so the clock restarts each time. Cancel once if the number was wrong, fix it, then leave the request alone for the full 41 minutes before you chase it. If it is still sitting on pending after that, live chat can see where it stands in the line.

Questions players send to live chat

Money and limits

Can I request ৳500 just to test the flow?
No. The floor is ৳1,000 and the form blocks anything smaller, which is why a first test usually starts at exactly that figure. Top up at least ৳100 first so there is a balance to send.
Does the daily ceiling reset on a timer?
Yes, and it covers every request you make that day across all four methods, not one per wallet. A balance above ৳105,000 therefore needs two requests on two separate days.
Is the 13x turnover counted on the bonus alone?
It is counted on the bonus money you were given, not on every taka in the account. Cash you deposited without taking an offer stays free, so a mixed balance is completely normal.

ID and documents

Which document is fastest to clear?
The NID, because both sides carry the printed name and number that the wallet also carries. A passport works just as well when the photo page is sharp and the strip at the bottom is readable.
My bKash name has a small spelling difference. Will it pass?
Small spacing differences are usually fine. A different surname, a shortened nickname or a completely unrelated name is not, so ask live chat to look before you spend a day waiting on a request.
Do I upload documents again for the next payout?
No. The file stays on the account and later requests go straight into the queue. Only a new or expired document triggers another look, which is why an NID close to its renewal date is worth replacing early.

Slow or stuck payouts

The 41 minutes passed and nothing arrived.
Check the status line first: pending means it is still queued, paid means it has left us. Then open the wallet app and confirm the number you saved. If both look right and the request is still pending, live chat can see its position.
Can I cancel a request that is already pending?
Yes, while it is still pending. The amount returns to your balance and you can send it to a different wallet, but the queue starts from the beginning, so use the cancel button once rather than five times.

Set up your 8www account tonight

Nothing on this page needs a phone call or a branch visit. Register, top up from ৳100 with bKash, Nagad or Rocket, and the wallet tab is open the same evening. Send the ID file early and your first payout will not sit in a queue.

Register Now Deposit Steps

Already signed up? Read the login steps or install the Android APK for one-tap payouts.